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Refund Policy

Refund Policy

At Bye Bugs, your satisfaction matters — but due to the personal nature of our essential oil diffuser bracelets, all sales are final.

No Returns or Exchanges

We do not accept returns or exchanges for reasons such as:

  • Change of mind

  • Sizing or scent preference

  • General wear and tear

Please make sure to review your order carefully before completing your purchase.

Damaged or Defective Items

If your item arrives damaged or is defective, we’re happy to make it right.

To request a replacement or refund:

  1. Email us at [your email] within 7 days of delivery

  2. Include your order number and clear photos of the issue

  3. We’ll review your request and respond within 2 business days

If approved, we will:

  • Issue a replacement item (preferred), or

  • Provide a full refund to your original payment method

Lost Packages

If your tracking says “delivered” but you didn’t receive your package:

  • Check with neighbors or your local postal office first

  • Then contact us at [your email] within 7 days

We’ll do our best to assist, but we’re not responsible for lost or stolen packages after delivery is confirmed.

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