Refund Policy
Refund Policy
At Bye Bugs, your satisfaction matters — but due to the personal nature of our essential oil diffuser bracelets, all sales are final.
No Returns or Exchanges
We do not accept returns or exchanges for reasons such as:
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Change of mind
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Sizing or scent preference
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General wear and tear
Please make sure to review your order carefully before completing your purchase.
Damaged or Defective Items
If your item arrives damaged or is defective, we’re happy to make it right.
To request a replacement or refund:
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Email us at [your email] within 7 days of delivery
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Include your order number and clear photos of the issue
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We’ll review your request and respond within 2 business days
If approved, we will:
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Issue a replacement item (preferred), or
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Provide a full refund to your original payment method
Lost Packages
If your tracking says “delivered” but you didn’t receive your package:
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Check with neighbors or your local postal office first
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Then contact us at [your email] within 7 days
We’ll do our best to assist, but we’re not responsible for lost or stolen packages after delivery is confirmed.
